info@myclubaustralia.com.au
Include your device model, app version, what you were doing and, if relevant, your club name or member number. Keep passwords, verification codes and private messages out of support emails.
Common questions
How do I join my club?
Sign in, enter the club code supplied by your club, then tap Request to join. A club administrator approves access. If you cannot find the code, ask your club.
How do I report or block someone?
In Club Chat, open the menu on a message and choose Report message or Block member. To unblock someone, open My Profile → Help & support → Blocked members. If a report involves the only club administrator, email MyClub support.
How do I delete my account?
Open My Profile → Delete my account and confirm with your password. If you are the only owner of a club, appoint another owner first. If you cannot sign in, email support from the address linked to your account so we can help you verify your request.
How do I restore or cancel Supporter?
When the iOS Supporter subscription is available, open My Profile → Supporter subscription. Use Restore Purchases with the Apple and MyClub accounts used to subscribe. Use Manage Subscription or Apple subscription settings to manage renewal or cancel.
What access does Supporter give me?
Supporter is an optional subscription for match scores and published team selections. Club members get their role-based access through their club.
Who supplies club crests, logos and sponsor content?
Club administrators supply and manage their club’s crests, logos, sponsor images and pages. Upload or publish material only if your club owns it or has permission to use and display it in MyClub. Email support if you believe material has been shared without permission.
How do I request a privacy correction?
Email the support address above. Our Football & Netball Privacy Policy explains how to ask for access, correction or help with a privacy complaint.
Contact details
DALCON GROUP PTY LTD
Operator of MyClub Australia
PO Box 227, Colac VIC 3250, Australia